SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of goblinhand.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of goblinhand.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This ginkgo leaf decoration has truly transformed my space. Its unique design and Nordic style have added such a distinctive artistic touch that it's impossible to ignore. The iron art is not just decor, but a conversation starter, sparking interest and admiration from all who see it.
The ginkgo leaf iron art, I gotta tell ya, it's been a real changer for my living room. Seriously, it has breathed new life into the space and boy oh boy, does it pop The way this piece of art adds a unique touch to the room is absolutely mind-blowing. It's like having your own personal masterpiece right in your home. Now let me paint you a picture here. Imagine walking into a room that instantly catches your eye with its artistic - that’s what this bad boy does. Its presence alone can transform any boring old space into something out of an interior design magazine. You know how sometimes you buy decor and after awhile it just kinda blends in? Well not with this one! This iron artwork stands out but doesn’t scream for attention; rather, it subtly commands respect while adding some serious style points to my living room setup. And let’s talk about elegance shall we? This thing oozes sophistication without being stuffy or pretentious. It gives off an air of refinement yet maintains a cool Nordic vibe that keeps everything feeling fresh and modern. Speaking of which, if you're all about that Scandinavian aesthetic (like yours truly), then this piece will fit right in with your decor. Its clean lines and minimalist appeal are totally on point with the Nordic style trend happening right now.
This elegant piece is an absolute conversation starter! The ginkgo leaf design adds just the right amount of Nordic charm to any setting. It’s simply perfect!
splendid
This ginkgo leaf iron art is absolutely stunning. It has added such a unique, artistic touch to my living room decor.
The moment I laid eyes on this ginkgo leaf decoration, I knew it was perfect for me! A beautiful blend of unique design and Nordic charm that adds life to any room. This iron artwork isn't just another decorative item; rather, its distinctive appeal lies in its ability to transform ordinary spaces into extraordinary ones. It’s become more than just part of my decor – every glance towards it brings joy and sparks conversations among guests about its exquisite design and subtle sophistication. Truly a remarkable addition!
The beauty of this decoration lies in its simplicity yet profoundness. Adding such a unique touch to my space, it combines artistry with the chic Nordic style effortlessly.
This ginkgo leaf iron art is a true testament to the beauty of simplicity. Its understated elegance has brought an artistic touch to my living room that I didn't know it needed. The Nordic style resonates with my love for minimalistic yet impactful design elements and this piece does just that - it makes an impact! It's not just a, but a conversation starter, sparking interest from everyone who visits. Not only does add character to my space, but also seamlessly blends in with the rest of my decor. Every time I look at it, I'm reminded of the intricate balance between nature and artistry.
The gink leaf decoration is just perfect! A real conversation starter, it adds an elegant Nordic style to any space.
The elegance of this piece is unparalleled! It's more than just an ornament - the ginkgo leaf design exudes sophistication and charm in equal measures. This Nordic-style decoration effortlessly enhances any environment with its distinct artistic flair. A perfect addition to any home decor!
dazzling