SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesnât include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
My tracking says âno information available at the momentâ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youâve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of goblinhand.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of goblinhand.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This little bell is a lifesaver! It's compact and doesn't take up much space on thebars, yet it's loud enough to alert others of my presence. A must-have for safety-conscious cyclists like me. đŽââïžđ
Super easy setup, no tools required which is awesome. The sound is perfect for getting attention without being annoying. Plus it's so lightweight you don't even notice it's there. Highly recommended for urban cyclists like myself
recommend
i love how this tiny thing makes such a big difference in my daily rides. its sound is clear and can be heard from afar which helps me navigate through crowded paths with ease.
Recommend
Durable in any weather conditions
essential
This bell is a small but mighty addition to my bike. Loud, clear ring and doesn't clutter up the handlebarsli>
this bike bell may be small in size but boy does it pack a punch. its ring is audible even amidst bustling traffic keeping me safe on busy roads đ
đŽââïž it's super compact and fits perfectly on my handlebars. the sound is loud enough to alert anyone in my way not obnoxious. plus, it looks sleek and doesn't take up much space at all highly!
Awesome
ok
I'm really impressed by this compact bicycle bell. Its sleek design blends seamlessly with my bikeâs aesthetic while ensuring maximum safety during my rides â an absolute win-win situation!
Compact, loud and easy to install - this bicycle bell ticks all the boxes for me!
the ring is clear without being too jarring. it's been great for navigating through busy streets without having to yell out excuse me every few minutes.
Perfect for safe commuting
A real gem! This bike bell has exceeded all my expectations - it's small yet sturdy, easy to install, and most importantly rings loud and clear. A great addition to any bicycle!
Superb
This bell has made my daily commute so much safer đ Itâs small but mighty - people actually hear me coming now! I also appreciate that it's durable since I'm often riding in different weather conditions No more near-misses with pedestrians!
ok
easy to install no tools needed just clip it on and you're good to go love how it doesnât add any extra bulk or weight to my bike definitely worth it
Perfect for busy streets!
handy
Sleek design, doesnât add weight to my bike at all.