SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of goblinhand.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of goblinhand.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'm genuinely amazed by how much time & energy this electric screwdriver saves me on every project - be it large-scale renovations or small repair jobs around the house. Its long battery life ensures uninterrupted work flow and quick charging times mean you're back in action sooner than expected!
This little gadget has become an indispensable part of my toolbox within just a month of purchase! From assembling furniture pieces to fixing loose cabinet doors in the kitchen - there isn't much it hasn’t helped me tackle effortlessly and efficiently. What really stands out for me though is its compact design that makes storage super convenient plus its cordless feature means no more tangled wires or searching for outlets nearby while working.
I've used quite a few power tools over the years but none have impressed me as much as this electric screwdriver. It’s reliable, efficient and incredibly user-friendly making even complex tasks seem simple.
The versatility offered by this product truly sets it apart from other similar devices available in the market today: different bits included cater to almost all types of screws encountered during various tasks; LED light feature proves invaluable when dealing with hard-to-see places; adjustable torque settings allow customized usage depending on the material being worked upon. All these features combined make it an excellent value-for-money proposition.
I've been using this electric screwdriver for a few weeks now and it's made my projects so much easier.⭐⭐⭐⭐⭐
Got this as a gift from my wife and honestly, I couldn't be happier. It’s lightweight yet sturdy, fits comfortably in my hand and has taken the strain out of all those little jobs around the house. A definite must-have for any toolbox.
It's saved me so much time on assembly tasks - furniture, toys, everything comes together so easily now.
no more manual turning of screws for me!
This product has truly changed my home repair game – less effort required and faster results achieved. The adjustable torque settings are also super handy when working with different materials.
The fact that it’s cordless means no more tangled wires or looking for an outlet nearby while working on something – such freedom!
This electric screwdriver never lets me down: reliable power output, comfortable grip and easy-to-change bits make every task seem like child's play! 10/10
I was skeptical at first about getting one of these but boy am I glad I did! My wrist doesn’t ache anymore after assembling flat-pack furniture 😊
If you're into crafting or DIYing like me then trust me you need one of these in your life - saves time & energy plus gives professional results 👍💡
My husband and I both use this tool – it’s so user-friendly that even someone with little to no experience in using power tools can handle it confidently.
I find the LED light feature really useful for those hard-to-see places. It's like having an extra hand!
This tool has been my go-to gadget for home improvements lately. The battery life is impressive and the charging process quick - just perfect for those impromptu repair jobs around the house.
The compact design of this device means I can take it anywhere without any hassle. It’s become my trusty companion on camping trips where minor repairs are often needed.
I'm impressed by how quiet yet powerful this electric screwdriver is!
This product offers excellent value for money considering its high-quality build and performance capabilities. Definitely worth every penny spent!
From hanging up curtain rods to fixing loose cabinet doors, there's hardly any task around my home this nifty little device hasn't helped me with...and effortlessly too!
The versatility of this tool blew me away – different bits included mean you’re ready for almost any type of screwdriving job right from unboxing 👏🎁
If you're still contemplating whether or not to get one - stop thinking & start buying! This handy helper won’t disappoint 😄👌
Last but not least: kudos to whoever designed such an ergonomic grip – long hours of usage have never felt more comfortable! 🏆👍
The ease and speed at which I'm able to accomplish tasks around the house have drastically improved. This device is lightweight yet powerful enough to handle even toughest screws without causing any strain on my hand or wrist. It’s also impressively quiet, so no more worries about disturbing others when working on late-night projects!
It's incredibly user-friendly and efficient – allowing me to work longer without experiencing discomfort or fatigue.